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What Our Privacy Policy Covers

Open an account and your personal data becomes our responsibility: we keep it on secured servers, use it to run your wallet for Touch 'n Go eWallet, Boost or GrabPay deposits, and never sell it on.

Cookie choices you controlData copies on requestAccount edits you can make yourselfReplies from local support
milion88 What Our Privacy Policy Covers
HOW WE HANDLE IT

Cookies, Security and Retention

Cookies on this site do two jobs. The necessary ones keep you logged in and remember your language; the rest show us which lobby pages load slowly, and you can switch those off in your browser without losing access. Account security runs on a one-time code sent to your registered phone each time you log in from a new device, plus a password only you hold. Activity logs stay while your account is open and for the record-keeping period that applies where you play, then they are deleted. Ask us and we will confirm exactly what we still hold.

Data handling

Your profile, wallet history and session logs sit on encrypted servers and are reachable only by staff who need them to run your account or answer your request.

Cookie settings

Essential cookies keep your session and language; performance cookies tell us where the lobby stalls for mobile users. Turn the optional ones off and everything still works.

Account security

A one-time code goes to your registered Malaysian number each time you log in from a new device, so a stolen password alone is not enough. You can change that password any time in account settings.

Retention and changes

Logs are kept for the record-keeping period that applies where you play, then deleted. Ask support to correct, export or close your data and we confirm each step.

REACHING OUR TEAM

How to Ask Us About Your Data

You do not need to hunt for a form. The live chat button sits inside the lobby on both mobile and desktop, and a real person on the local support team picks it up. Prefer writing? Send your request from the email address linked to your account, so we can match it without asking you for extra proof. Anything about a copy, a correction or a deletion starts there and gets a reference number you can quote later.

Live chat in the lobby Open your account, tap the chat icon in the corner and tell us what you need. Requests about a data copy, a correction or a deletion are logged with a reference you can follow up on.
Email from your registered address Writing in from the email on your account means we can confirm it is you without extra steps. Attach nothing sensitive; we will tell you what we need next.
In-account data request Under account settings you can download a copy of your profile details, change your phone number or email, and ask for your data to be closed with us.

Questions We Get About Your Data

These are the questions our support team gets asked most about this policy. Tap the live chat in the lobby if yours is not covered here — a person reads every message and comes back with an answer you can keep.

Your sign-up details, wallet and deposit records from Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX or Maybank2u, plus session logs that show the device and pages you used.

Yes. Ask through live chat or from your registered email and we put together a copy of your profile and account activity, then send it to the address on file.

Phone number and email you can update yourself under account settings. For anything else — a misspelled name, a wrong date of birth — message support and we will fix it.

No. We share only what is needed to settle a payment through your chosen rail, verify your identity or block fraud, and our partners work under contract with us.

While your account is open, and after that for the record-keeping period that applies where you play. Once it passes, the logs are deleted. Ask us what is still held.

Start with live chat or the support email on your account — we log every case with a reference. If you are still unhappy, you can ask us to escalate it to our data team.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.